Testimonials from our customers

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We'd love to hear more about your experience with us at AutoFrance. Please drop us an email at autofrancessg@simedarby.com.sg.

"Would like to highlight the excellent service provided by Bernard. He proactively identified other related potential faults and rectify the faults. This is much appreciated."

Mr Pang Hoke Woei, Peugeot 3008 owner
- 30 March 2017

"Joseph was very forward-leaning, and helpful. He also was very communicative and gave me updates."

Mr Mark Visuvasum Emmanuel, Peugeot 3008 owner
- 29 March 2017

"I would like to affirmed your staff Bernard Cano Tuazon(Singapore) for outstanding explanations and answer to customers’ needs and queries. He understand under the customers’ needs and wants as a means to bring up the company values. He knows which technical to handle different areas and different parts of the vehicles. Mr Bernard Cano Tuazon is definitely an asset to the company. During my 3/4 day stay in the workshop, from what i have survey he is trying ensure that the customers’ needs are met as well as the bringing up the name of Peugeot. Most importantly most customers who deal with Mr Bernard Cano (Vehicle Advisor) is very pleased. I sincerely thank Mr Bernard Cano Tuazon for is service and attention to my car and my needs. If you lose this employee, Mt Bernard the company will lose out in Business."

Mr Sng Chee Sing Eugene, Peugeot 508 owner
- 29 March 2017

"Vivian Chin the salesperson I dealt with was extremely professional and at no point was she too pushy or aggressive in her approach. I would happily recommend Peugeot after both my experience with Vivian and how impressed I am with my 308 after the first 2 months."

Mr Joshua Sturt Colman, Peugeot 308 owner
- 28 March 2017

"Sales Consultant Wiley Yan is thoughtful and patience. Good service attitude. I am happy he helps to pair my mobile Bluetooth and setting for radio stations options. Touchscreen orientation good."

Ms Sim Sia Joo, Peugeot 308 owner
- 16 March 2017

"Mohd Shabir was very helpful and friendly and went out of his way to help coordinate repair and service of my car."

Mr Lian Cheng Boon, Peugeot 3008 owner
- 5 February 2017

"Great service from Willey Yan. Never pushy in sales and he made sure we had a full understanding of the car. I'm enjoying my ride and hopefully AutoFrance will continue to provide excellent service to its customers."

Ms Suraina Zakaria Boey, Peugeot 308 owner
- 2 January 2017

"Service Advisor Joseph Tan is friendly and approachable. He is prompt to queries and makes one feel assured that the car is in good hands. Appreciate his efforts in ensuring that the car is expeditiously being repaired."

Mr Lim Cheng Leong, Peugeot 3008 owner
- 2 January 2017

"Mr Lee Chew Chuan has been excellent from the start to the end of the warranty claims. Thanks for the fabulous service."

Mr Chua Kian Wee, Peugeot 5008 owner
- 29 November 2016

"Please take note that this is the second time I bought a Peugeot 3008 from AutoFrance. My previous car was also a Peugeot 3008 bought from another sales person..... when the car was handed over to me, Mandy Law took the effort to go through every features of the car with me although she is fully aware that I am a previous 3008 owner and there isn't much changes on the new car.

... Compliments to Mandy on her car knowledge and excellent service."

Mr Lim Eng Yeok, Peugeot 3008 owner
- 26 November 2016

"Chris Joy did a very good job keeping me informed and getting the problems investigated during the service. Identified requirement of new engine mounts, and dealt with the warranty with no problems."

Mr Matthew Edward Cove, Peugeot 508 owner
- 7 November 201

"A surprising high standard of service and customer attention this time around. Kudos!"

Mr Tan Chau Min Clifford, Peugeot 508 owner
- 6 November 2016

"My service advisor Mr Bernard Tuazon was great. He did a really good job with my car problems. As such I will not visit any other general workshop but return to AutoFrance for all my car needs. Well done Bernard."

Mr Lim Hock Huat, Peugeot 508 owner
- 6 November 2016

"Chris who handled my repairs was very helpful, most importantly contactable and provided timely updates regarding the status of my repairs. Keep up the good work! Thanks!"

Mr Tan Soong Yi, Peugeot 407 owner
- 5 November 2016

"Bernard Cano Tuazon of Peugeot is always helpful and smiley each time I visit Peugeot to service my Peugeot car. He is always cheerful and with his wide experience and good knowledge of Peugeot cars, he will always provide reasonable and good suggestions which I would usually heed. Lately, my car tyre punctured and was towed to Peugeot centre. He was there to provide great help and I feel very comfortable leaving my car in his hands. I would like to offer my great appreciation of this CSA, Bernard, thank you very much!"

Mr Chin Joo Chong, Peugeot 3008 owner
- 28 October 2016

"I would like to place on record on the excellent work by Christopher, my service advisor. He has been very informative and efficient in his work. Great job chris! Keep it up!"

Mr Sarabjit Singh S/O Harbans Singh, Peugeot 5008 owner
- 27 October 2016

"My family and I give the thumps-up to Jacqueline Lim for her excellent customer service rendered in my recent purchase of a Peugeot 5008.  She demonstrated in-depth knowledge in her advice every time my family and I had any questions and made the purchase of the car a very pleasant experience.

I was kept updated of my purchase from the time I booked my car till the delivery. I'm happy for AutoFrance to have such a dedicated Staff who provides excellent customer services. Kindly commend and convey to Jacqueline Lim our heartfelt thanks. Good job and keep it up!"

Mr Koh Khian Hwee Vincent, Peugeot 5008 owner
- 24 October 2016

"I would like to commend Mr Lee Chew Chuan from the motor insurance claim department for his outstanding service. He was very helpful in his advice on 12 October. As my rear windscreen is damaged and I still need my car for the next day, he went the extra mile to remove the glass debris and damaged windscreen and made a makeshift cover to enable me to drive.

On the next day, he offered and provided my transport to the nearest MRTS though he has no obligation to do so. He also updated me over SMS the status of the repair. These exemplary service beyond the call of duty should be encouraged and, I hope, duly recognized. Thanks!"

Mr Chua Kian Wee, Peugeot 5008 owner
-17 October 2016

"Joan Ang follows up very well. Goes the extra mile. Patient and polite. Pleasant and excellent service."

Mr Kevin Daniel Pillay, Peugeot 308 owner
- 14 October 2016

"Joan Ang provides great service, warm and friendly, like a relative."

Mr Kok Chuen Wah, Peugeot 5008 owner
- 10 October 2016

“Bernard Cano Tuazon of Peugeot is always helpful and smiley each time I visit Peugeot to service my Peugeot car. He is always cheerful and with his wide experience and good knowledge of Peugeot cars, he will always provide reasonable and good suggestions which I would usually heed. Lately, my car tyre punctured and was towed to Peugeot center.  He was there to provide great help and I feel very comfortable leaving my car in his hands.  I would like to offer my great appreciation of this CSA, Bernard, thank you very much!”

Mr Chin Joo Chong, Peugeot 3008 owner
- 28 October 2016

“I would like to commend Mr Lee Chew Chuan from the motor insurance claim department for his outstanding service. He was very helpful in his advice on 12 Oct. As my rear windscreen is damaged and I still need my car for the next day, he went the extra mile to remove the glass debris and damaged windscreen and made a makeshift cover to enable me to drive. On the next day, he offered and provided my transport to the nearest MRT though he is under no obligation to. He also updated me over SMS the status of the repair. These exemplary service beyond the call of duty should be encouraged and, I hope, duly recognized.  Thanks!”

Mr Chua Kian Wee, Peugeot 5008 owner
- 17 October 2016

“Joan follow up very well. Goes the extra mile. Patient and polite. Pleasant and excellent service.”

Mr Kevin Daniel Pillay, Peugeot 308 owner
- 14 October 2016

“Joan Ang provides great service, warm and friendly, like a relative.”

Mr Kok Chuen Wah, Peugeot 5008 owner
- 10 October 2016

“Victor Foo had been very attentive to my needs. When needed, he always provide a win-win solution. It had been an extremely pleasant experience dealing with Victor. Thanks Victor.”

Ms Lim Ju Ling Adelle, Peugeot 2008 owner
- 30 September 2016

“Very impressed with overall sales experience. Joan was very prompt in providing updates as well as reminders prior to the next appointment.”

Ms Suan Yong, Peugeot 3008 owner
- 18 August 2016

“Zann is very patient, understanding and courteous. Her knowledge of the product is excellent. She takes the time to answer every question. She is not pushy and honest with all her answers. She responses to phone call very promptly. Lastly, she is very flexible towards all our requests. A highly recommended sales consultant. A model for AutoFrance.”

Mr Daniel Boon Heng Cheong, Peugeot 5008 owner
- 18 August 2016

“My family and I, we are proud owners of Peugeot 308SW and 3008 recently bought from Ms Joan Ang the Sales Consultant who managed our purchases extremely friendly and efficiently. We would not hesitate to recommend her to anyone for their purchases. The cars has good performance and value for money. Fully satisfied with both the cars and the Sales Consultant. Well Done Joan!”

Mr Ng Soon Huat Ronnie, Peugeot 3008 owner
- 1 August 2016

“I will like to highly commend Jacqueline Lim for the excellent customer service rendered in my recent purchase of a Peugeot 2008.

Jacqueline understood my requirements clearly from the day I walked into the Showroom and patiently guided me on all the processes including loan and insurance application. She demonstrated in-depth experience in her practical advice every time I had any question and made the purchase of the vehicle (from walk-in to collection of the vehicle) a very pleasant experience. Jacqueline also sponsored the in-vehicle camera and arranged for other accessories to be installed. She demonstrated the customer orientation and class in her customer service that one would associate with a brand like Peugeot and this was a clear differentiating factor from other vendors and a critical influencing factor in my decision to buy the vehicle.

I would not hestiate to refer other friends looking to purchase a vehicle to Jacqueline. Thank you.”

Mr Sunil Rai, Peugeot 2008 owner
- 26 July 2016

“This is a letter of compliment for my CSO Mr Bernard. He went out of his way to go the extra mile. Literally. It all began in the morning, when I texted Bernard to request for an unscheduled visit to service centre. Instead of declining me, he accepted right away (despite the fully booked schedule which I found out from the TV screen on arrival) and made arrangements for me.

I was kept updated throughout the day on the status, and was informed to collect my vehicle and car keys from the guard house after work. When I arrived, the guard couldn’t locate my keys and I called Bernard. This was at 1130pm, on a rainy day, way beyond office hours, when Bernard returned to service centre to retrieve my keys. It’s the human touch, simple yet so often missing in the world we live in today, that will go a long way in providing great customer satisfaction. My heartfelt thanks to Bernard again.”

Mr Ang Seng Huat Leonard, Peugeot 208 owner
- 19 July 2016

“Would like to compliment Joseph on his outstanding service attitude. I sent in my car for a routine service but the workshop didn’t do a good job and missed out on a few items. Joseph was the one who checked and inform me on the possible delay. He even bothered to inform me on the possible cost and estimated time it would take. This has never happen on any of my past visits."

Mr Lim Ee Zen Alfred, Peugeot 408 owner
- 13 June 2016

“I would like to thank Mr Foo Tee Boon and his team from Vantage Automotive at Singapore whom had went extra mile to help me to detect and fix…. His team members had done a good job to identify and fix the issues.

I would like to specially thank Mr Chua Gee Wah, who have shown his professional commitment and dedication…. Mr chua had been consistent providing feedback to me and working closely between his team and me to ensure that I get the latest updates of my car… I greatly appreciate his dedication and commitment, and I strongly recommend the company to reward him for his dedication and commitment.

Lastly, his customer service attitude and skill had reached a excellent level and I believe all the Staff should follow him as an example.”

Mr Jeff Lee Jue Chen, Peugeot 508 owner
- 24 May 2016

“Thanks for the great service, Cindy Cheng. Part of the factors in buying the car is due to your great customer service. Keep up the good work. You are an asset to the company.”

Mr Indrashah Bin Md Isa, Peugeot 3008 owner
- 20 May 2016

“… This is to let your team know I am delighted to have Joseph to look after my car service needs. Despite there was still problem…., Joseph is very patient in trying to understand. He came in early today too at around 730am to receive my car.

Ms Alvinna on other hand was very kind to wait for us to collect our car on 7 May, Saturday till around 1.30pm where her duty should end by 12.30pm. It was my mistake for getting the time wrong. However, Ms Alvinna offered to wait for us till our arrival despite she has her family matters to attend to.

They might be the BEST employees of the world, but it is important for all organization to have people like them to bring the organization to another level.

Ms Pearly Wong, Peugeot 308SW owner
- 18 May 2016

“I would like to take this opportunity to inform Senior Management that in today’s context, it is rare to find excellent service in service industry. Among your ranks at the Service Centre in Alexandra Road is one Mr Christopher Joy. Having had an opportunity to deal with him over a year, I was really glad to meet an outstanding service staff like Christopher, particularly so, in the motor industry.

Christopher shows, initiative and is very customer oriented. His knowledge of the product and service is outstanding. It is a timely reminder to management that such staff, like him must be retained in the company…

Kindly commend and convey to Christopher recognition for his outstanding customer service and product knowledge.”

Mr Louis Alexander Raj Kumar Charles, Peugeot 3008 owner
- 10 May 2016

"... The whole service experience was fine and made better by the SA, Joseph. He is the most spontaneous SA that I've come across. His follow up is the spot on and the most eager that I experienced. I will be requesting for his attention for my next appointment."

Mr Hue Fook Choy, Peugeot 408 owner
- 29 April 2016

"Service Advisor Bernard is very helpful and provided great service advice. I am very satisfied and happy."

Mr Tai Kian Chow, Peugeot 508 owner
- 21 April 2016

“Zann is really very professional and patient in the whole process. We are very much kept up to elate with the process. Highly recommended.”

Mr Chong Eng Hwa, Peugeot 308 owner
- 20 April 2016

"Joseph was covering for his colleague Darren when I send my vehicle in for inspection. He is very helpful, friendly and proactive in providing the necessary assistance. O am impressed by this good service. Keep it up!"

Mr Tan How Kheng Andrew, Peugeot 5008 owner
- 12 April 2016

"I am writing to compliment Mr Willey Yan for his excellent customer service he has provided to my family when we were shopping for a new car. Willie has been very professional throughout and has been very patient with our questions and requests. He knows the features of the cars well and was able to provide recommendations and useful information, and was never once pushy to try to close sales unlike many Authorized Agents we went to. 

After we had committed to the purchase, Willie was highly accommodating to meet at locations and timing at our convenience to finish up some paper work, going over and above his obligations as a sales executive. Willie continues to provide post-sale service after I took possession of the car and followed up promptly for some outstanding delivery of add-ons and accessories for the car.

The quality of service from Willie made our whole experience of buying a Peugeot a positive and pleasurable one. We will gladly recommend Willie to anyone who is considering a Peugeot".

Mr Boo Kiah Wee Mark, Peugeot 308SW Owner
- 29 March 2016

"A word of gratitude to Mr Bernard. He is the man that led to a new beginning for me to enjoy driving! I am totally impressed with his value-attitude. Yes! A good man in the motor industry is hard to come by.

For example, he will go all the way out to get me the rubber car floor mat without any hesitation, I knew he is trying his very best, furthermore, I am confident that he will follow up with the sales person closely.

He deserves a compliment from me, being a loyal customer to AutoFrance, ....."

Mr Leung Tung Teng, Peugeot 3008 Owner-
 17 March 2016

"I would like to take this opportunity to extend my thanks and appreciation to the excellent service rendered by Darren Wong. I sent my car for servicing claims and experiences have been very positive. The following are the key feedbacks: 

1. Very sincere and honest advices on what services to be done;
2. Quick follow up without the owner to call back. Excellent.
3. Attentive to client's details. Example: Gave accurate advice on when the car is ready and cost required.
4. Call back clients after servicing is done to ensure everything is okay.

Thanks Darren. It has been a wonderful experience with your services."

Mr Yong Chet Fui, Peugeot 508 Owner
- 15 March 2016

"I noticed a nail in my tire and decided to have it looked into at Peugeot Service Center. I called Christopher and he was professional and polite. He went on to solve my problem and i would like to compliment him on his service rendered. Well Done, Christopher! To Christopher's credit, he solved my issues promptly and professionally, however, this messed up other clients whom he attended to later cause of my emergency. Thus, I'd like to propose a small tweak to your service model which i think will help customers of having their needs met faster."

Mr Chan Wai Herng Mark, Peugeot 5008 Owner
- 24 February 2016

"I would like to take this opportunity to compliment Mr Victor Foo for his excellent customer service. Today, I sent my car for wheel alignment and he did a great job of ensuring that the job is done promptly. He even sent the car for a quick wash. He is definitely as asset to your company."

Mr Mukhtiar Khan, Peugeot 3008 Owner
- 25 November 2015

"I would like take this opportunity to thank Lina Tan for her patience and excellent customer service rendered during my multiple visits in past few months before making the purchase. If not for her perseverance and professionalism. I would not had purchase a Pug. Keep up with your excellent work attitude."

Ms Jacques Lim, Peugeot 308 Owner
- 19 November 2015

"I would like to express my appreciation to Ong who looked after the servicing and additional bodywork to the car. I left car and travelled to China. Ong managed all communication via whatsapp. Such attitude and promot follow up does not come by regularly. Please thank him and share my experience with the team."

Ms Janice Hong, Peugeot 5008 Owner
- 30 October 2015

"I would like to take this opportunity to thank you Mr Darren Wang (Customer Services Advisor) for his good advise. He is very professional, patience, cool and good listener for any queries or doubts which I have and update me the necessary requirements during my servicing."

Mr Melvin Kang, Peugeot 308 Owner
- 5 October 2015

"We would like to thank Lina Tan for the excellent customer service she provided during the recent purchase of our Peugeot. Our experience has been an overwhelmingly positive one. My family and I, having only been owners of Japanese cars, were initially hesitant on buying a continental vehicle. However, we were delighted by her thoughtfulness and patience towards us during this time - she cared more about fulfilling my family's needs rather than simply making the sale. My spouse was particularly pleased when she kept up the end of her promise on the agreed trade-in price of our old car, despite the fact that the used car dealer was insistent on a lower price. Moreover, the whole handover and delivery process of our cars were very smooth. Once again, we would like to thank her for the excellent experience - her passion and professionalism is truly an example for others to emulate. I hope to continue to experience such excellence in your after-sales service."

Ms Ernice Sim, Peugeot 5008 Owner
- 12 September 2015

"We are writing to compliment on your Advisor, Mr Bernard who is working in your Service Centre Alexandra. ... I would say that the Best Advisor in your workshop is Mr Bernard. He had been assisting us in the repairs and had been very patience with me. ...., Mr Bernard replied my sms almost immediately.

He will assist Tow service for us when the car needs to tow back. He will advise us to bring back the car when immediate attention was needed. He had been so patience and kind to understand my frustration. Indeed, he is your office GOOD ASSET! Besides, another person who had been understanding and replied me is Miss Joraine Huang. 2 good staffs. Keep it up!"

Mrs Hay, Peugeot 5008 Owner
- 2 September 2015

".... Throughout the whole process, we received tremendous support and efficient customer service from your Sales Consultant, Zann Toh. Zann Toh has gone beyond her call of duty to serve us and she is an excellent example of great customer service and display great efficiency in executing her duties. She proactively monitor the whole process from the day we stepped into your showroom to collecting our car to after sales services. She is patient and professional in clearing our doubts regarding continental car as we have no experience driving one before. We were convinced by her sincerity. She goes beyond her call of duty to monitor the whole process which include the registration number for our car ..... Her advice has been sincere and professional and we can trust her recommendation.... Delighted and highly satisfied, we commend her quality service. She gave us confidence that things will run smoothly when she is in charge and we have no hesitation in referring her to any of our friends. .... We are also thankful to the many staff who has contributed in one way or another, in making our whole experience such a pleasant and pleasurable one in purchasing a Peugeot vehicle."

Mr Victor and Ms Jasmine Loo, Peugeot 5008 Owner
- 1 September 2015

"I would like to thank Apollo Leong for his great service. ... I learnt from him how to be a better sales person from the sincerity, professionalism and commitment exhibited by him. ... he gives excellent service from beginning ie like recommending without pushing, answering all queries promptly and quickly during the transactions and top it all by patiently providing instructions as how to use the features in the car during handover."

Ms Kuah Ee Peng, Peugeot 308 Owner
- 31 July 2015

"I wish to comment your Customer Service Advisor, Mr Darren Wang of his excellent service. He has good job knowledge, friendly and able to provide good advice."

Mr Tan Thian Chye, Peugeot 408 Owner
- 27 June 2015

"Ever since the purchased, all my servicing (every 10,000km and others) have been carried out at your service workshop in Peugeot. None have been carried out with any other external service workshop. All the car advisors throughout the 5 years plus that I have encountered have been extremely wonderful in their service excellence........ I have been dealing with Christopher Joy for the last few servicing and I must admit, I enjoyed the service that he has provided. Professional, patience and understanding. Please convey my gratitude for his services."

Mr Raymond Howe, Peugeot 380SW and 207CC owner
- 9 March 2015

"I would like to take this opportunity to compliment Mr Victor Foo for his patience and willingness in providing excellent customer service."

Ms Eunice Chang, Peugeot 3008 owner
- 7 September 2014

"Lee was very patient and he understands that I need the car for my work. He took the initiative to follow up closely with the other party's insurance to confirm the go ahead for third party claim. In addition, with his experience, he has the hindsight to order parts for my car early so that my repair can start immediately. Without his close supervision with the other party insurance and parts ordering, I will not be able to get back my car today. Lee was very understanding throughout the whole process despite his very busy schedule. Kindly help to thank him for me! Thank you very much lee!"

Mr Yong Chet Fui, Peugeot 508 owner 
- 8 May 2014